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Cloud providers

DigitalOcean

DigitalOcean droplet management and support

  • We support it
  • We run it for clients
  • We use it ourselves

DigitalOcean is where a lot of small businesses and agencies run their servers, because it’s simple and the pricing is clear. We support droplets, managed databases and the pieces around them, and run DigitalOcean infrastructure for clients on our managed plans.

Tell us what’s going on See the problems we fix

The relationship

How we work with DigitalOcean

  • Support

    We support it

    Droplets out of memory or disk, SSH lockouts, firewall rules that block the wrong thing, managed-database connection limits: fixed, and explained.

  • Managed

    We run it for clients

    Managed DigitalOcean servers: hardening, patching, monitoring, snapshots and backups, with the droplet sized for what it actually does.

  • In-house

    We use it ourselves

    Some of our own systems run on DigitalOcean droplets, so we know its quirks from the operating side.

Sound familiar?

DigitalOcean problems we fix

You don’t need to know the technical name for it. Tell us what’s happening, and we’ll work out what needs attention.

  1. “The droplet keeps going down or getting slow.”

    Memory pressure, runaway processes and undersized plans are the common causes. We fix the cause and resize only if it’s really needed.

  2. “We’re locked out: SSH, firewall, or lost keys.”

    Recovery console, key rotation, and a firewall that lets you back in without letting everyone in.

  3. “Managed database connections keep maxing out.”

    Connection pooling, query fixes and the right node size.

  4. “The droplet was compromised.”

    We isolate it, rebuild from a clean image, restore data from backups, and close the entry point.

  5. “We want to move here from shared hosting, or move away.”

    Migrations planned and executed, with DNS cut over cleanly.

  6. “We’re not sure we’re using the right products.”

    Droplets versus App Platform, managed databases, Spaces, load balancers: we’ll recommend the simplest setup that fits.

Something else with DigitalOcean? Tell us about it.

Where it fits

The services behind the DigitalOcean work

Related technologies

Questions we get

DigitalOcean, answered plainly

Can you manage our existing droplets?

Yes. We audit the server first, then bring it under monitoring, backups and patching.

Is DigitalOcean the right choice versus AWS?

For many small applications, yes: simpler and cheaper. When you need services AWS has and DigitalOcean doesn’t, we’ll say so.

Do you set up backups?

Yes: DigitalOcean snapshots plus off-provider backups for the data that matters.

Do you work with the App Platform?

Yes, for sites and applications that suit it.

Start the conversation

Got a DigitalOcean headache?

Tell us what’s giving you trouble, or what you’d like to stop managing yourself. You don’t need a technical brief. A few sentences is a good place to start.

What’s it about? (optional, pick any)

No technical explanation needed. Please don’t include passwords or sensitive information.

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