Privacy Policy
Last updated: January 1, 2026
1 Introduction
Clarkes.Team ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information when you use our website and services.
2 Information We Collect
2.1 Information You Provide
- Contact information: Name, email address, phone number
- Account information: Username, password (encrypted)
- Payment information: Processed securely by Stripe; we do not store card numbers
- Business information: Company name, website, technical details about your infrastructure
- Communications: Messages, support requests, and other correspondence
2.2 Information Collected Automatically
- Usage data: Pages visited, time spent, actions taken
- Device information: Browser type, operating system, IP address
- Cookies and similar technologies: See our cookie policy below
2.3 Information From Service Delivery
When providing web services, we may access your systems, servers, and data as necessary to perform the requested work. This access is governed by our service agreements and confidentiality obligations.
3 How We Use Your Information
We use your information to:
- Provide and improve our services
- Process payments and manage subscriptions
- Communicate with you about your services
- Send relevant updates and marketing (with your consent)
- Analyze website usage to improve user experience
- Comply with legal obligations
- Protect against fraud and abuse
5 Data Security
We implement appropriate security measures including:
- Encryption in transit (HTTPS/TLS) and at rest
- Access controls and authentication
- Regular security assessments
- Employee training and confidentiality agreements
- Secure data centers with physical security
No system is 100% secure. We cannot guarantee absolute security but take reasonable steps to protect your data.
6 Data Retention
We retain your data only as long as necessary for the purposes described in this policy, to comply with legal obligations, or to resolve disputes. When you close your account, we delete or anonymize your data within 90 days, except where retention is required by law.
7 Your Rights
Depending on your location, you may have rights to:
Request a copy of your personal data
Update inaccurate or incomplete data
Request erasure of your data
Receive data in machine-readable format
To exercise these rights, contact us at privacy@clarkes.team. We will respond within 30 days.
9 Third-Party Services
Our website may contain links to third-party sites. We are not responsible for their privacy practices. We recommend reviewing their privacy policies.
10 Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us.
11 International Transfers
Your data may be processed in countries outside your own. We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses where required.
12 Changes to This Policy
We may update this policy periodically. Material changes will be communicated via email or website notice. Continued use of our services after changes constitutes acceptance.
13 Contact Us
For privacy-related questions or to exercise your rights: