Based in Downtown Brooklyn
WooCommerce
WooCommerce support and store development
- We support it
- We build with it
A WooCommerce store is a WordPress site with money running through it, so problems cost more per hour. We fix checkouts, payments, shipping and stock issues, keep stores fast on busy days, and build new ones properly.
The relationship
How we work with WooCommerce
- Support
We support it
Checkout errors, payment gateway failures, tax and shipping miscalculations, orders that go missing: we trace the problem through WooCommerce, its extensions and the payment provider.
- Build
We build with it
We build stores that are fast, easy to run day to day, and set up with the extensions you actually need rather than the ones that came bundled.
Sound familiar?
WooCommerce problems we fix
You don’t need to know the technical name for it. Tell us what’s happening, and we’ll work out what needs attention.
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“Checkout is failing, or customers say they can’t pay.”
We reproduce the failure, check the gateway logs and the extension stack, and fix it before you lose another sale.
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“A plugin update broke the store.”
We restore a working state, isolate the conflict and apply the update safely.
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“The store slows to a crawl on busy days.”
Product queries, cart sessions and hosting limits are the usual causes. We tune each and set up caching that respects carts.
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“Shipping or tax calculates wrong.”
We audit zones, classes and rates against what you actually charge and fix the configuration.
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“Orders, stock or emails go missing.”
We check cron, the mail configuration and stock sync, and put monitoring on the pieces that fail quietly.
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“Security questions from the payment provider.”
We harden the store, tidy up access, and help you answer the questions with a straight face.
Something else with WooCommerce? Tell us about it.
Where it fits
The services behind the WooCommerce work
Questions we get
WooCommerce, answered plainly
Which payment gateways do you work with?
Stripe and PayPal are the ones we see most. If yours is different, tell us which and we’ll say plainly whether we’ve worked with it.
Can you migrate our store to WooCommerce?
Yes, from Shopify, Magento and other platforms. Products, customers and order history can be moved; we’ll tell you what carries across cleanly and what doesn’t.
Do you offer ongoing maintenance for stores?
Yes. Our WordPress maintenance plans cover WooCommerce stores, with extra care around updates that touch checkout.
Will you test updates before applying them?
On a store, always. Updates go through a staging copy first.
Start the conversation
Got a WooCommerce headache?
Tell us what’s giving you trouble, or what you’d like to stop managing yourself. You don’t need a technical brief. A few sentences is a good place to start.
Thanks for reaching out.
We’ve received your message about WooCommerce and will get in touch about next steps.